Support

Contact Us

For questions, bug reports, or feature requests about SellerBook 2, please contact us using one of the following methods.

• Email: sellerbook.app.customer@gmail.com
• In-app: You can send a message directly to the support team from Settings > Help > Contact Us.

Subscription & Billing

You can manage your subscription (change plan, cancel, view billing history) from the following, depending on your payment method.

• App Store (iOS): Settings > Apple ID > Subscriptions
• Google Play (Android): Google Play app > Payments & subscriptions > Subscriptions
• Web payment (Stripe): Website settings > Plan Management

For details on pricing and features, check the "Settings > Plan Management" section in the app or website, or see the links below.

• Terms of Service
• Privacy Policy

Data & Account Deletion

Deleting Data from the App

In SellerBook 2, you can delete your account directly from the app.

Information Deleted

When you delete your account, the following personal information will be deleted or anonymized:

• Login credentials (email address, password)
• Profile information (display name, avatar image)
• App access permissions

Important Notes

• You will no longer be able to log in with the same account after deletion
• The deletion process begins immediately and typically completes within 30 days
• If you have a subscription, please cancel it manually depending on your payment method (iOS: Settings > Apple ID > Subscriptions, Android: Google Play > Subscriptions, Web: Settings > Plan Management)
• Deleting your account does not automatically cancel your subscription
• If you are a shop owner, your owned shops will be deactivated

Need Help?

If you encounter issues deleting data from the app or cannot access the app, please contact us at sellerbook.app.customer@gmail.com with the subject line "Data Deletion Request".